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KMID : 1138720140400040041
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Korean Public Health Research
2014 Volume.40 No. 4 p.41 ~ p.49
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Understanding Perceptions of Nursing Handover among Korean Nurses
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Kim Eun-Man
Kim Seon-Ho
Lee Hyang-Yuol
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Abstract
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Objective : Nursing handover from one shift to the next is a major task critical to the quality, safety, and continuity of patient care in any hospital.
Methods : This study examined nurses` perceptions of nursing handovers using a survey method. Participants were 753 nurses who worked more than six months in general wards from hospitals with 300 beds or more.
Results : Findings were scored from one to seven for each item. The items with higher scores, meaning nurses agreed more, were: “Information provided is up to date” (5.45 ± 1.06); “Have the opportunity to ask questions about things I do not understand” (5.34 ± 1.06); “Have the opportunity to debrief with other colleagues when I have had a difficult shift” (5.14 ± 1.12); “Able to clarify information that has been provided” (5.14 ± 1.01); “Patient information is provided sufficiently” (5.12 ± 1.05); and “Patient information is provided in a timely fashion” (5.11 ± 0.97). The item with the lowest score was “Patients are involved in the handover process” (2.31 ± 1.49).
Conclusion : Nurses recognized that information provided during handovers was insufficient, often irrelevant to nursing care, and interrupted by external factors. Professional associations and hospitals must cooperate with each other in order to create a better handover process.
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KEYWORD
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nursing handover, nurses` perception, patient care, patient safety
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